Terms & Conditions – By Appointment Gifts

Welcome to the Terms & Conditions for By Appointment Gifts at byappointmentgifts.com. These Terms govern your use of our website, your rights and responsibilities when purchasing products, and the legal relationship between you and By Appointment Gifts when you place an order through our online store.

General Information

By accessing or ordering from byappointmentgifts.com, you agree to be bound by these Terms. Please read them carefully before placing an order. If you do not accept these Terms, you should not use the website or purchase any products.

Products displayed on byappointmentgifts.com are offered subject to availability. While we make every effort to ensure items shown are available, availability cannot be guaranteed until your order has been accepted and confirmed.

Ordering and Contract Formation

Each order you place through our website constitutes an offer to purchase products under these Terms. A contract between you and By Appointment Gifts is formed only when we have accepted your order by sending you a confirmation of acceptance through the online order confirmation process. You agree that you are responsible for the accuracy of the order information you provide.

Once payment has been authorised and processed, orders are generally accepted by us subject to availability. If for any reason we cannot fulfil your order, we may reject it prior to dispatch and will not be bound by that contract.

You are responsible for ensuring all order information provided is complete and accurate. Requests to change or cancel an order after submission may not always be possible, in which case you may need to follow applicable return processes.

Age Restrictions and Product Requirements

Certain products offered on byappointmentgifts.com may have age restrictions or other regulatory requirements. By placing an order, you confirm that you meet any such requirements that apply to the goods you are purchasing.

Pricing and Payment

Products are priced and displayed in the currency shown on the website at the time you place your order. Payment must be made in full prior to the acceptance of your order. We use encryption and security standards in an effort to protect your online transactions; however, we do not guarantee the absolute security of information sent via the internet.

You agree that By Appointment Gifts may decline a payment or cancel an order if there are reasonable grounds to suspect that payment has been made fraudulently or without authorisation.

Local Taxes and Import Duties

For international orders, local taxes, import duties, and other charges may be levied by customs or government authorities. These charges are outside our control and are your responsibility as the recipient.

Intellectual Property Rights

All content, images, trademarks, and designs featured on byappointmentgifts.com are the property of By Appointment Gifts or third-party licensors and are protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any materials from the site for commercial purposes without prior written permission.

Warranty and Product Descriptions

By Appointment Gifts endeavours to represent products accurately on the website. Specifications and descriptions do not form a contractual warranty unless expressly stated. We reserve the right to change product specifications without prior notice, provided that any such change does not materially affect the nature or quality of the goods.

Cancellations and Returns

Where applicable under consumer law, you may cancel your order within a statutory cancellation period starting from the date you receive your products. To exercise this right, you must notify us in accordance with the procedures set out on our website. Products must be returned in their original condition.

Refunds, exchanges, or other remedies offered upon cancellation are governed by applicable consumer protections and our returns procedures.

Limitation of Liability

To the fullest extent permitted by law, By Appointment Gifts’ liability to you for any loss or damage arising out of or in connection with these Terms shall be limited to the price paid for the products. We are not liable for indirect, incidental, or consequential losses in connection with your use of this website or purchases made through it.

Nothing in these Terms shall limit or exclude our liability for issues that cannot be excluded by applicable law, including death or personal injury caused by our negligence or fraudulent misrepresentation.

Privacy and Data Protection

Your personal information will be collected, used, and processed in accordance with our Privacy Policy as published on byappointmentgifts.com. By using our website and placing an order, you agree to the practices described in the Privacy Policy.

Changes to Terms

We reserve the right to update or amend these Terms from time to time. The Terms in force at the time you place an order will apply to that transaction.

Governing Law

These Terms and Conditions, and any dispute arising in connection with them, shall be governed by and construed in accordance with the law applicable in the jurisdiction in which By Appointment Gifts operates. You agree to submit to the non-exclusive jurisdiction of the courts of that jurisdiction.